Why switch?

If you have started to feel that things aren’t going as well as they once did with your current letting agent and you are experiencing any of these the below issues, we would love to hear from you. We're delighted to now have an office in Woodstock, featuring dedicated local teams for letting and property management. Could our services align better with your requirements? We can offer a free no obligation valuation.

Poor communication: If you stop receiving timely responses it could just be a busy period, or it could be a warning sign. If you find that you are having to call repeatedly before getting a satisfactory response, or that you speak to someone different each time and you then have to start from the beginning then it’s time to move to another agent. You should look to work with an agency where you have one point of contact who looks after your property or properties and who provides you with regular updates.

Hands-off property management: Many agents claim to offer property management when in fact what they are providing is reactive maintenance. Do they carry out inspections themselves, and then provide you with a report detailing short-, medium-, and long-term plans to maximise the yield of your property? Do they offer a 24/7 emergency line which is managed by the property managers themselves (and not outsourced to a call centre in the evenings)? Or do they wait for the tenant to report a fault and then book in the repair?

Poor rent collection: Dealing with rent arrears is one of the most common problems faced by landlords. Your agent should have processes on how to deal with late or unpaid rent to ensure the matter doesn’t escalate. You should ask them how they have managed rent arrears during the pandemic; did they negotiate deferred payments to ensure rent was paid in full? What percentage of their landlords have been paid on time recently and over the last 18 months or so?

How to switch?
All it takes is one phone call. We will put together a bespoke proposal to suit your specific situation and that is designed to make your life easy. There are ways to end your current agent partnership amicably, and this will allow you to find a better fit and move forward to successfully let your property.

When can I switch?
You may think that you can only switch when your property is empty, but we can help at any time. Whether your tenant has just moved in or is about to move out, we can help you switch now.

Having an excellent relationship with a trusted letting agent is key to feeling confident that they are properly managing your property and keeping you compliant. Our team is made up of letting and property management specialists who understand you, your property and who want to help you succeed.

Get in touch on 01993 848090 or at woodstock@finderskeepers.co.uk.