Update for student applicants
An Update Following the Virtual Launch
Unfortunately, despite months of planning for our virtual launch, including setting up and testing a new phone system, our plans were slightly scuppered when a telecoms organisation cut a cable near our Shared Letting office the afternoon before our launch.
Despite early morning attempts to move the team to a new office and get the phones working, the volume of calls appears to have overloaded the system and so we are now in the process of calling people back who were in the virtual 'queue'.
We ask for your patience while we work through the list. We received thousands of phone calls on launch morning - to give you a flavour: by 9.10am we already had 305 callers in the queue. It may take a while to call you back, but we will get back to you and we will call in queue-order.
We will not be able to respond to the majority of emails while we work through this telephone list, and we will not be taking any applications for properties via email. We politely ask that you do not send multiple emails.
We apologise for the inconvenience and thank you for your patience.
The FKSL Team