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Under the skin of the letting market

Here we share news and views on both the local letting market in & around Oxfordshire and all planned and recent legislation.


Finders Keepers’ Frank Webster Wins Outstanding Contribution Award – Lettings Agency of the Year Awards 2016


Letting agent of the year outstanding contribution award 2016 Frank Webster

31 years ago Finders Keepers learned about a promising young man who was working as a negotiator for an estate agent in Oxford. We arranged a meeting with Frank Webster in a village pub just outside of Oxford and while he was keen to join the FK team, he said we would have to wait one year because he wanted to give his current job his best shot – a characteristic which summed Frank up and which is very attractive to Finders Keepers: integrity.

Fast forward to the present day and he has just been recognised at the Sunday Times Letting Agent of the Year Awards for Outstanding Contribution to the industry.

Frank has been instrumental in growing Finders Keepers from a small team to an award-winning branch network managing over 3,000 properties. He is a natural networker and brilliant salesman and is hugely respected by his team and by clients. Indeed, he has been described as a “pillar of the organisation” and a “wonderful ambassador for FK” – we couldn’t agree more.

Dan Channer

MD, Finders Keepers

Letting agent of the year outstanding contribution award 2016 Frank Webster v2

The judges said this:

“Frank has over 30 years’ experience as a letting agent and he shows extraordinary generosity in sharing his knowledge and expertise with anyone who requests his help.

Having started his estate agency career as a negotiator, Frank’s character and work ethic was shown early on when he was talent spotted in his early 20’s by Mary Channer of Finders Keepers. In response to a job offer from Mary, Frank replied that he’d given his word to his current employer but would happily join her in one year’s time, and 366 days later, he became an integral part of the Finders Keepers team.

His career went from strength to strength as he climbed the ranks from property manager to office manager and then company director, and he has been instrumental in growing Finders Keepers from one office to an award-winning branch network managing over 3,000 properties. For thirty years Frank has been the primary author of the Finders Keepers DNA, which is what made the company so attractive to Countrywide.

A natural networker and a brilliant salesman, Frank is a man of rare integrity who commands client respect. His constant media appearances have earned him the nickname, “Mr. Media” in the office, and it is true that he is a regular commentator and advisor for market updates and industry best practice on television, radio, online and in print media.

He is part of the “Ask the Experts” section in The Sunday Times and is a regular contributor on the Kat Ormon show on BBC Radio Oxford. His opinion and commentary can also be seen in national newspapers such as the Daily Telegraph and the Daily Mail. Frank speaks at both national and international property events including the Australasian Residential Property Management Conference (ARPM) in Sydney as well as property conferences in Wellington, New Zealand. He has also been called upon a number of times to use his expertise as part of the judging panel for these awards.

Frank is actively involved in the local community and regularly gives his time to support numerous good causes. He is a member of the Institute of Directors and acts as a governor at Cherwell School, a large and respected secondary school in Oxford. Alongside this he is on the Business Development Committee at The Oxford Playhouse Theatre where he was recently found participating in its annual Strictly Come Dancing event, taking second place out of 15 contestants. Over 500 people came to watch the participants and their professional partners raise money for Vale House, a local charity that supports sufferers of Alzheimer’s Disease and dementia.

The culture at Finders Keepers is defined by its core values: expert, dynamic, scrupulous. Frank Webster embodies these values and we are delighted to recognise his contribution to improving the standards and perception of our industry.”