Finders Keepers Trusted Service
Our goal is to deliver an exceptional service to both landlords and tenants and this is reflected in our customer reviews.
In 2016 alone we received 388 reviews with 241 being 5 Star rated and 106 were 4 Star rated. Since we joined Feefo in June 2015 we’ve had 575 reviews, all posted by genuine Finders Keepers landlords and tenants.
June Inglis, Senior Letting Manager at Finders Keepers commented: "It’s great to receive this award from Feefo. We are extremely proud of our service rating and it is testament to how hard our team works. We’ve been using the reviews to listen, understand and respond to our customers’ needs, which enables us to improve our offering. We’re looking forward to another successful year ahead."
Don’t just take our word for it, below are examples of real reviews from our customers:
"Incredible customer service! We've been with Finders Keepers - as tenants and now as landlords - for 3 years and all customer service reps have gone way beyond what is expected to provide us with world class customer service!" - Mr Booth, Oxford landlord
"I haven't had a lot to do with Finders Keepers but in my eyes that's a good thing. They have found good tenants who have stayed for longer than the initial year’s contract and the property has always been looked after." - Ms Hanks, Oxford landlord
"Kam was excellent and gave us all the information we needed but everyone we have dealt with have been very helpful. Look forward to keeping the place rented through you in the future." - Mr De’ath, Bicester landlord
You can read all of our reviews here: finders.co.uk/reviews
Contact us today to talk about your property or book a free valuation and experience a truly different service from Finders Keepers.