We are committed to providing the highest standard of service. We work to best practice standards and use our decades of experience and expertise to offer the best advice to our customers and clients. You're in safe hands.

We are regulated by:

• The Property Ombudsman
• Propertymark

In addition, we choose to qualify our people by supporting them through the Propertymark Level 3 or Level 4 Technical Award in Residential Letting and Property Management. This gives them the legal grounding required to offer the best service to our customers and clients.

Client Money Protection
Countrywide Residential Letting Ltd trading as Finders Keepers has Client Money Protection as part of the Propertymark Client Money Protection Scheme. Finders Keepers is an approved member of Propertymark for each of its eight offices. Our Client Money Protection certificate and more information can be found here.

Full details of our Client Money Protection procedures as part of our ARLA Propertymark approved membership status can be found here.

Sustainability Statement
Finders Keepers is committed to promoting sustainability and environmental awareness among all its staff and clients. We aim to reduce the environmental impact of our day-to-day activities and promote sustainable practices.

Customer feedback
Your feedback has been key to the development of our training and the service we provide, therefore we encourage all our customers to share their experiences with us.

To get in touch, you can contact your local office.